Effective Date: January 14, 2026
At The Edge, we believe that trust is the foundation of a successful community. This Privacy Policy describes how we collect, use, and protect your information when you visit our marketplace or use our services.
1. Information We Collect
To empower our users and process transactions, we collect:
- Account Information: Name, email address, and password.
- Small Business Data (Sellers): Business name, tax ID, physical address, and bank account details for pay-outs.
- Transaction Data: Details about the products you buy or sell, shipping addresses, and payment confirmation (we do not store full credit card numbers; these are handled by our secure payment processors).
- Community Interaction: Information you post in reviews, comments, or messages to other users.
2. How We Use Your Information
We use your data to fulfil our vision of creating equal opportunities for growth:
- Service Delivery: Processing orders, facilitating pay-outs, and managing your account.
- Community Trust: Verifying the identity of sellers to maintain a high-quality marketplace.
- Communication: Sending order updates, security alerts, and newsletters (which you can opt out of at any time).
- Platform Improvement: Analysing how users interact with The Edge to provide "genuine value" through better features.
3. Sharing Your Information
We do not sell your personal data to third parties. We only share information in the following ways:
- Between Buyer and Seller: To fulfill an order, we share the necessary shipping details.
- Service Providers: We share data with trusted partners who help us run the platform (e.g., payment processors like Stripe, shipping carriers, and cloud hosting).
- Legal Necessity: If required by law to protect the rights and safety of our community.
4. Data Security
We take the security of our "trusted community" seriously. We use industry-standard encryption (SSL/TLS) to protect data in transit. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
You have control over your data:
- Access & Correction: You can update your account information at any time through your dashboard.
- Data Portability: You may request a copy of the personal data we hold about you.
- Deletion: You may request that we delete your account and associated data, subject to certain legal or contractual obligations (like pending pay-outs or tax records).
6. Cookies and Tracking
The Edge uses cookies to keep you logged in and to remember your marketplace preferences. You can disable cookies in your browser settings, but it may limit your ability to use some features of the platform.